Baggage

baggage

If you’re traveling in SAS Go, SAS Plus or SAS Business, you can check in one or more bags free. The number and weight of your checked bags depends on the type of ticket you’re traveling on and your EuroBonus level.

How many bags can I bring?

  SAS Go Light SAS Go SAS Plus SAS Business
Carry-on 1 x 8 kg 1 x 8 kg 1 x 8 kg 2 x 8 kg
Checked bag   1 x 23 kg 2 x 23 kg 2 x 32 kg
  • If you’re a EuroBonus Silver or Star Alliance Gold member, you can check in 1 extra bag (weight based on travel class). *
  • If you’re a EuroBonus Gold or Diamond member, you can check in 2 extra bags (weight based on travel class). *

    Please note that we will no longer offer free baggage benefits in SAS Go Light to EuroBonus Silver, Gold and Diamond members on trips from 7 May 2018.

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Checked baggage

  • If you need to check in extra or overweight bags, you can buy extra baggage in advance.

  • The maximum weight of any checked bag is 32 kg. Only special types of baggage may exceed this limit.

  • You may check in a maximum of 9 items. If you’d like to carry additional items, you must send them as cargo

  • As long as your bag is within the weight and size limits, you can check in a regular bag or suitcase or another type of bag such as a golf or ski bag. You can find more information under Special baggage.

  • If you’re continuing your trip on another airline, other regulations may apply. More information about the baggage you can bring is available on the airline’s website.

  • Infants/children under age 2 may bring 1 stroller and 1 bag weighing up to 23 kg/51 lbs (except in SAS Go Light). No carry-on bag is included for infants.

  • Remember to mark your bag with your name and address. Bag tags are available at SAS Self-service kiosks or at the check-in counters in the departure hall.

  • Always pack your bags securely to avoid damage to fragile or valuable items. See details below for further guidance.

 



Extra bags

If you need to check in extra or overweight bags, you can buy extra baggage in advance.

  • You can save up to 40% by buying extra baggage when you book at flysas.com or a travel agency, or when you check in online. You can also buy extra baggage at the airport for a higher price.  

  • If your bags are heavier than the baggage included in your ticket, you can buy extra baggage at the airport.

 

Read more



Carry-on bags

Bag guide
Bag placement
  • You can bring 1 one carry-on bag onboard (max 8 kg/18 lbs, 55 x 40 x 23 cm) in SAS Go Light, SAS Go and SAS Plus on domestic and European routes.

  • On flights to and from the US or Asia, you can bring 1 carry-on bag onboard (max 8 kg/18 lbs, 55 x 40 x 23 cm) when you travel in SAS Go Light or SAS Go. If you travel in SAS Business or SAS Plus, you can bring 2 carry-on bags onboard (max 8 kg, 55 x 40 x 23 cm). This also applies on connecting flights.

  • In addition to a carry-on, you can also bring 1 small personal item onboard such as a small handbag or laptop bag (max 40 x 30 x 15 cm) in all travel classes.

  • Liquids (liquids, aerosols, gels and pastes) must be packed in containers that hold a maximum of 100 ml. Containers of liquids must be placed in a re-sealable 1-liter clear plastic bag.

  • To ensure the safety and comfort of all travelers, your carry-on items may not exceed these limits. For these reasons, we may measure your carry-on bag at the airport. If it exceeds these limits, you will have to pay to check it in. 

  • On some fully booked flights or on smaller aircraft, you may need to check in your carry-on even if the bag is within the size and weight limits for carry-on baggage. In such cases, you will not have to pay anything extra.

  • If you are traveling to the US, you may be asked to show that your mobile devices (phones, tablets, computers or other electronic equipment) are operating properly, so please ensure that your devices are charged.

  • On SAS Charter flights, other baggage regulations and guidelines may apply.



Special baggage

Thank you for your request! Our goal is to confirm within 24 hours. Remember to pack your bag well so it withstands handling. For instance, musical instruments must be carried in hard cases.
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  • Baggage that is heavy or oversized (such as sports equipment), or which requires special handling (such as weapons) are considered special baggage, of which some categories are required to be requested in advance to secure their carriage.

  • As our baggage capacity varies depending on the type of aircraft, carriage of special baggage always depends on availability. 

  • You can bring most types of special baggage (such as skis, golf bags, bikes) as part of your checked baggage included in your ticket at no extra cost, so long as the item fits within the limit for the checked baggage included in your ticket. If it doesn’t fit, you will need to buy extra baggage.

  • For the most common types of special baggage, you can make a request in advance up to 24 hours before departure using the form below. If your type of special baggage is not on the list, or if your flight departs within 24 hours, please contact SAS Sales & Service

  • If you've booked your trip via a travel agent, please contact the agency for help.

SELECT Type of special baggage

Once you’ve requested carriage of your special baggage, you’ll receive a response from SAS within 24 hours. Please note that your special baggage will be booked and approved only after you have received confirmation from SAS. As our capacity for baggage varies depending on aircraft type, carriage of special baggage is always subject to availability.

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Types of special baggage

  • You can check in a stroller as a checked bag.

  • If you are traveling with an infant (under age 2), you may carry a stroller in addition to the baggage included in the infant’s ticket free of charge.

  • If you're traveling with a child age 2 or older, a stroller is considered as one piece of checked baggage and part of the baggage included in your ticket. 

  • As long as the stroller fits within the baggage included in your ticket, you don't need to pay anything extra. If it doesn't, you will need to buy extra baggage.
     
  • Strollers that are two-piece models must be packed in two parts.

  • When transporting strollers as checked baggage, we recommend that you use suitable protective hard case to avoid any potential damage. See below for further details on how you can protect your baggage.

  • You can get plastic bags to protect your stroller from dust or dirt at the airport free of charge if you’re traveling in SAS Plus or SAS Business, or if you’re a EuroBonus Gold or Diamond member. Otherwise, plastic bags can be purchased for DKK 40/NOK 50/SEK 50/EUR 10/GBP 5/USD 10 each. Please note that this bag is not intended to protect your stroller from physical damage.

 

  • For all departures as of 1 May 2018, carriage of bikes must be requested and approved in advance.

  • Up to 24 hours before departure, you can request carriage of a bike using the form above. If your flight departs within 24 hours, please call SAS Sales & Service. If you've booked your trip via a travel agent, contact the agency for help.

  • Bikes can only be carried if they are packed in a suitable protective bike bag or box or in a similar container. See below for further details on how you can protect your baggage.

  • A bike counts as one piece of checked baggage in the baggage included in your ticket.

  • As long as it fits within the baggage included in your ticket, you don't need to pay anything extra. If it doesn't, you will need to buy extra baggage.

  • Electric bikes are considered dangerous goods and cannot be transported on SAS flights.
  • For all departures as of 1 May 2018, carriage of golf equipment must be requested and approved in advance.

  • Up to 24 hours before departure, you can request carriage of your golf bag using the form above. If your flight departs within 24 hours, please call SAS Sales & Service. If you've booked your trip via a travel agent, contact the agency for help.

  • Golf equipment is defined as one golf bag. It may contain one set of golf clubs, golf balls, tees and one pair of golf shoes.

  • As long as it fits within the baggage included in your ticket, you don't need to pay anything extra. If it doesn't, you will need to buy extra baggage.
  • For all departures as of 1 May 2018, carriage of ski and snowboard equipment must be requested and approved in advance.

  • You can request carriage of your ski or snowboard equipment up to 24 hours before departure, using the form above. If your flight departs within 24 hours, please call SAS Sales & Service. If you have booked your trip via a travel agent, contact the agency for help.

  • In addition to your ski or snowboard bag, you are allowed to bring one separate smaller bag for a pair of ski or snowboard boots. These bags together are considered as one piece of checked baggage included in your ticket. Their combined weight counts towards the baggage included in your ticket.

  • As long as the ski or snowboard equipment fits within the baggage included in your ticket, you do not need to pay anything extra. If it doesn't, you will need to buy extra baggage.

In addition to the other types of special baggage below, you can always bring baggage as long as it fits within the size and weight limits for checked baggage. Any piece of baggage you bring will count towards the baggage included in your ticket. As long as it fits within what is included in your ticket, you will not need to pay anything extra. If it doesn't, you will need to buy extra baggage.


Prohibited items  

  • For security reasons, the European Commission prohibits carrying certain items on the aircraft. Read more on the website of the European Commission
     
  • Certain items, such as flammable, corrosive, radioactive or oxidizing items, are considered dangerous goods and may not be carried on the aircraft. SAS complies with IATA guidelines for dangerous goods as well as FAA guidelines.

  • Airport security staff have the right to seize items they consider to be a risk to flight safety. For this reason, your carry-on will undergo careful inspection at airports.

  • There are certain restrictions for carrying lithium batteries. SAS follows the IATA guidelines for transport of lithium batteries.

  • Hoverboards and monowheels powered by lithium batteries must be sent as cargo and may not be carried in checked or carry-on bags. 

  • Electronic cigars, pipes and cigarettes may not be used onboard SAS flights. These items must remain in your carry-on during the entire trip.

  • Ink cartridges for printers weighing more than 500 g/1.1 lbs may not be carried on trips to, from or via the US. This applies to checked and carry-on baggage. Read more on the website of the Federal Aviation Administration
     
  • There are special regulations for importing and exporting animal products in the EU.

  • You may not bring objects that present a risk of of injury to you, another traveler or SAS employees, such as any items with a sharp point or sharp edge, onboard SAS flights.

Electronic Devices

The US Department of Homeland Security is implementing enhanced security measures, both seen and unseen, at all last-point-of-departure airports in 105 countries around world. The enhanced security measures are both seen and unseen; however, travelers flying to the United States may experience additional screening of their person and property. There are no changes to items allowed in carry-on and checked baggage. The enhanced security measures include but are not limited to:

  • Enhancing overall traveler screening

  • Conducting heightened screening of personal electronic devices

  • Increasing security protocols around aircraft and in passenger areas

  • Deploying advanced technology, expanding canine screening and establishing additional preclearance locations


For more information, please see: Fact Sheet - Aviation Enhanced Security Measures for All Commercial Flights to the United States


Cargo

We always do our best to help you transport whatever you need on your trip. In some situations, cargo is the best solution if:

  • You are traveling with dangerous goods.

  • You are traveling with odd size, fragile or valuable items.

  • You are traveling to/from Great Britain and Ireland with baggage weighing more than 32 kg/71 lbs.



Delayed baggage

If your bag is delayed, we’ll do our best to get it to you as soon as possible. Normally, 95% of all delayed baggage is located within 24 hours.

  • If your bag is delayed, you need to file a report by informing one of our representatives or using our self-service reporting desks at SAS Arrival Service at the airport.

  • When you file a report, you’ll get a reference number (e.g. ARNSK12345) that you can use to track the status of your bag online.

  • We’ll keep you updated on the status of your bag, contact you once we’ve located it and arrange for delivery.

  • You can also file a report up to 7 days after arrival by contacting SAS Arrival Service.



Lost baggage

Normally, 95% of all delayed baggage is located within 24 hours. In the unlikely event that your bag has been missing for 21 days, you can submit a claim for lost baggage.

  • If you have travel insurance, it’s a good idea to explore this option first. Our liability for lost baggage, as for all other international airline carriers, is limited by international regulations and guidelines and can be found in our general conditions of carriage

Damaged baggage

We always do our best to take care of your belongings. In the unlikely event that your bag is damaged during handling, you can file a report and submit a claim for compensation after the damage is detected.

  • You must file a report at SAS Arrival Service immediately upon receiving your bag and show the damage that has been detected.

  • If you detect damage after you’ve left the airport, you can file a report and submit a claim by contacting SAS Arrival Service by phone up to 7 days after arrival.

  • If you have travel insurance, it’s a good idea to explore this option first. Our liability for damaged baggage, as for all other international airline carriers, is limited by international regulations and guidelines and can be found in our general conditions of carriage.