If you’re traveling in SAS Go, SAS Plus or SAS Business, you can check in one or more bags free. The number and weight of your checked bags depends on the type of ticket you’re traveling on and your EuroBonus level.
If you need to check in extra or overweight bags, you can buy extra baggage in advance.
- You can save up to 40% by buying extra baggage when you book at flysas.com or a travel agency, or when you check in online. You can also buy extra baggage at the airport for a higher price.
- If your bags are heavier than your baggage allowance, you can buy extra baggage at the airport.
Baggage that is odd size, heavy or requires special handling, such as weapons, is considered special baggage. Special baggage must be booked in advance.
To book special baggage up to 24 hours before departure, use the form below. If your flight departs within 24 hours, please call SAS Sales & Service. For trips booked via a travel agent, contact the agency to book special baggage.
More information about special baggage is included under Types of special baggage.
- You can bring special baggage items as part of your checked baggage allowance. As long as the item fits within your checked baggage allowance, you won’t need to pay anything extra. If it doesn’t fit within your checked baggage allowance, you’ll need to buy extra baggage.
- To check in your special baggage, just pick up bag tags at the airport as usual and drop off your special baggage at the special baggage counter.
- Please note that if you’re continuing your trip on another airline, different regulations may apply. More information about baggage allowances is available on the airline’s website.
- Cargo capacity can vary depending on the type of aircraft. For this reason, carriage of special baggage is subject to availability.
We always do our best to help you transport whatever you need on your trip. In some situations, cargo is the best solution if:
- You’re traveling with dangerous goods.
- You’re traveling with odd size, fragile or valuable items.
- You’re traveling to/from Great Britain and Ireland with baggage weighing more than 32 kg/71 lbs.
If your bag is delayed, we’ll do our best to get it to you as soon as possible. Normally, 95% of all delayed baggage is located within 24 hours.
- If your bag is delayed, you need to file a report by informing one of our representatives or using our self-service reporting desks at SAS Arrival Service at the airport.
- When you file a report, you’ll get a reference number (e.g. ARNSK12345) that you can use to track the status of your bag online.
- We’ll keep you updated on the status of your bag, contact you once we’ve located it and arrange for delivery.
- You can also file a report up to 7 days after arrival by contacting SAS Arrival Service.
Normally, 95% of all delayed baggage is located within 24 hours. In the unlikely event that your bag has been missing for 21 days, you can submit a claim for lost baggage.
- If you have travel insurance, it’s a good idea to explore this option first. Our liability for lost baggage, as for all other international airline carriers, is limited by international regulations and guidelines and can be found in our general conditions of carriage.
We always do our best to take care of your belongings. In the unlikely event that your bag is damaged during handling, you can file a report and submit a claim for compensation after the damage is detected.
- You must file a report at SAS Arrival Service immediately upon receiving your bag and show the damage that has been detected.
- If you detect damage after you’ve left the airport, you can file a report and submit a claim by contacting SAS Arrival Service by phone up to 7 days after arrival.
- If you have travel insurance, it’s a good idea to explore this option first. Our liability for damaged baggage, as for all other international airline carriers, is limited by international regulations and guidelines and can be found in our general conditions of carriage.