When you fly with us, you can feel a sense of security regarding your packing. We offer generous guidelines for checked baggage. The amount of baggage you can bring depends on the type of ticket you are traveling on and if you are a EuroBonus member.
You may bring one carry-on (max. 8 kg/18 lbs, height 55 cm/22", width 40 cm/16" and depth 23 cm/9") and one handbag or laptop bag (height 40 cm/16", width 30 cm/11.8" and depth 5 cm/5.9") onboard.
Any duty-free or airport purchases need to fit into your carry-on. For safety reasons, store your carry-on under the seat in front of you. Your coat can go in the overhead locker.
To make your flight more comfortable and get you to your destination on time, we may inspect your hand luggage at the gate. If your bag is over the size or weight limit, you will need to check it in and pay for extra baggage. Please note that fees at the gate are higher than at check-in or online and are payable by credit card only. You can collect your checked bag in the arrival hall at your final destination.
If you are traveling in SAS Go, SAS Plus or SAS Business, you can check in your baggage at no charge. The number of bags and weight restriction depends on the type of ticket you are traveling on.
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If you are a EuroBonus Gold or Diamond member, you can always check in two pieces of excess baggage (23 kg/51 lbs each) at no charge. If you are a EuroBonus Silver member or Star Alliance Gold member, you may check in one piece of excess baggage (23 kg/51 lbs) at no charge.
- If you are flying with one of our partners, other baggage regulations may apply. You can find information about this on the respective airline's website.
- Flights with connections: If you intend to continue your trip on an SAS or Wideroe flight, the same baggage regulations apply throughout the trip. However, if you will be continuing with another airline, other regulations may apply.
- If you need to check more baggage than allowed on your ticket, you can purchase an excess baggage allowance. Heavier baggage can be sent as airfreight.
- Infants under 2 years of age may check in a max. of 23 kg/51 lbs baggage (max. size 115 cm) and a baby buggy. carry-on is not included for your infant. If you are traveling in SAS Go Light you can only check in a baby buggy.
- Identify your baggage: You obtain baggage tags to attach to your baggage at SAS Self Service kiosks or at the check-in counter. Please also mark your baggage with your name and address. Labels are available in the departures hall.
If you need to check in more, or heavier baggage than your ticket allows, you can buy an extra baggage allowance.
- You can calculate the price of your excess baggage using the SAS baggage calculator.
- Pre-purchase of extra baggage: If you pay for your extra baggage when you book your ticket at sas.se, or through your travel agency, or when you check in online no later than 22 hours before departure, you save up to 40% of the cost.
- You can pay for your extra baggage using EuroBonus points if you check in at sas.se.
- Extra bulky or heavy baggage: If the dimensions of your baggage (height+width+depth) exceeds 250 cm in total, or if it weighs more than 32 kg/71 lbs, please register it as special baggage.
- You may check in a maximum of 10 extra pieces of baggage. If you need additional baggage, you can send the baggage as air freight.
- If you are traveling with weapons, pole vault poles or your pet, a flat rate will always be charged.
Are you planning a ski holiday, a tour with your hockey team or traveling with the kids? Then you may need to check in special baggage.
- One checked piece of baggage is always allowed free of charge when you fly with us (except for traveling in SAS Go Light). This means that if you do not have any baggage other than, for example, a golf bag, ski equipment or a musical instrument, you pay nothing extra. More about checked baggage
- Special baggage prices are given in the price list under overweight baggage.
- You save money if you pay for your special baggage when you check in online. If you pay at one of the SAS Self Service kiosks at the airport or at the manual bag drop, other prices apply.
- If you are traveling with extra large or bulky baggage, we ask that you register it as special baggage in your booking before you depart. If you have booked through a travel agency/tour operator, please contact them to register your special baggage. If you have booked your trip at SAS, you can register your special baggage using the link below.
- If you are traveling in a group with several pieces of special baggage, we ask that you always register this before departure. If you have booked through a travel agency, please contact them. If you have booked through SAS, please register your special baggage using the link below.
The safety of you and our other passengers is our main concern. This is why there are a few things to keep in mind before your trip:
- According to a decision by the EC, it is prohibited to bring certain items on the aircraft. Read more at the Swedish Transportation Administration website
- Airport security staff have the right to seize items they feel represent a risk to flight safety. For this reason, your carry-on will undergo careful inspection at airports in Sweden and throughout the EU. Read more at the Swedish Transportation Administration website
- Balance scooters such as hoverboards and solowheels, powered by lithium batteries, must be shipped as airfreight. In this regard, we comply with IATA guidelines for the transport of lithium batteries.
- Electronic cigarettes, pipes or cigars may not be carried onboard SAS aircraft. These items must be packed in your carry-on during your trip.
- Ink cartridges for a printer weighing more than 500 grams/1.1 lbs may not be carried on trips to/from/via the US. This applies to checked baggage and carry-on. Read more at the Federal Aviation Administration's website
- Special regulations are in place governing the import and export of animal products in the EU. Read more about this on the Swedish Board of Agriculture website
- Also remember to pack bags securely when you travel with, for example, sharp objects. No objects are allowed onboard which present a risk of injuring you, another passenger or SAS staff.
We do everything we can to transport whatever you need on your trip. In certain situations, air freight is the best solution. This is the case for example if:
- You are traveling with hazardous goods
- You are traveling with larger, fragile and valuable baggage
- You are traveling to/from Great Britain and Ireland with baggage weighing more than 32 kg/ 71 lbs, then air freight must always be chosen
If any piece of your baggage should be lost or delayed, we will do our utmost to resolve the situation as soon as possible.
- You report delayed baggage at the airport, at the Arrivals service counter.
- Provide your phone number when you report lost baggage at the airport, so we can keep you updated about the search using text messages.
- We will send you a text message when we find your baggage. Then we will send you another text message to let you know when we have delivered your baggage to the address you gave.
- You can track your baggage issue in our baggage tracking system. The system lets you log in using a reference number (five letters and five numerals, such as ARNSK12345) which you will find on the folder you received when you reported your delayed baggage. Note that this is a different number than the number on your baggage receipt.
- Make sure to keep the information in our baggage tracking system updated. For example your contact details and description of your baggage.
Within 24 hours, 95% of all delayed baggage is found. If, in the unlikely event we cannot find your baggage, we will do everything we can to compensate you.
- Once your baggage has been missing for 21 days, you can request compensation*. Complete a lost baggage report and send it together with the original copies of your ticket, baggage receipt and baggage report to SAS Sales and Support. You will find the address on the form.
Delayed baggage report
*Compensation is provided in accordance with our general conditions of carriage.
It is important to us that you feel secure when checking in your belongings. In the unlikely event that your baggage is damaged during handling, you can report this and apply for compensation.
- Damage must be reported within 7 days.
- Make your damage claim at SAS Arrival Service at the airport where you show the damage. Save all the documentation you receive when making the report since you will need it when you contact us.
- If your bag has been so badly damaged that its contents have fallen out and are missing, we can compensate you for that as well.