(Updated 13:23 CET 27 JUN 2017)

    SAS Sales & Service is currently experiencing high volumes of incoming calls.

    We apologize for the unusually long waiting times right now due to both booking issues as well as traffic irregularities. We are doing everything we can to improve the situation. Please see information regarding flights, baggage, check-in, assistance, feedback, conditions and other information at  Travel Info page or manage your booking at My Trips or in the SAS App. Depending on your ticket category, you can also change or cancel SAS tickets via SAS app.

    Road works in Berlin will affect traffic to/from Berlin Tegel (TXL)

    In Berlin there will be 3 larger construction sites, 23JUN17-03SEP17.

    The road works may to a certain extent, and depending on the time of the day, heavily affect the landside access of TXL Airport, mainly for those arriving by cars, taxis or long distance buses.

    It is recommended to allow extra time for travel to/from the airport and if possible use public transport, underground (U-Bahn) or City trains (S-Bahn).

    For details check here.


    Travel to France

    All French airports except Charles de Gaulle (CDG) and Orly (ORY) have border controls for Schengen arrivals and departures.

    All passengers must present a valid National ID card or valid Passport when arriving or departing from France. Passengers inhibited to present a valid National ID card or valid Passport will be refused entry to France.


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