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    Other information about SAS and your trip

    If you travel with us often, you know us well. But maybe there is something you haven't discovered yet. Here are some things we know are important when you travel and other things that may be interesting to know about SAS.

    We are travelers

    We are travelers – we fly for different reasons. We commute to work several days a week. We work on the plane. We visit our parents or our children. We’re looking for the adventure of a lifetime. We seek tranquility. Some of us check in large bags. Others travel with just a light carry-on. We live all over the world. Sometimes we miss home. Some of us can barely sit still. Others always fall asleep before the plane takes off.

    We all have one thing in common: for us, travel is more than simply getting from point A to point B. It’s a part of the journey. No matter where we’re headed. If this sounds like you. Then you are a true traveler.

     


    Always with SAS

    We know that when you travel with us you expect a smooth, comfortable and seamless trip. That’s why there are some things we never compromise on in serving you. You can find them below.
     

    EuroBonus points on all flights

    It pays to choose SAS. The more you fly, the more EuroBonus points you earn. You earn points on flights with SAS and our partners as well as on hotels, rental cars and much more. You can use your points toward award trips, hotels, rental cars and much more. Membership is free and there are no age limits. More about SAS EuroBonus

    Check in free on your phone, online or at our self–service kiosks

    Check in 22 hours before departure with the SAS App or at SAS website. You can also choose your seat, register your EuroBonus number, change your departure time and print out your boarding pass. Use the SAS App to check in and get your boarding pass on your mobile. If you’re flying to the US or Asia, you can choose your seat when you book your ticket.


    Coffee and tea. Newspapers in the App

    No matter when or how you’re traveling, we offer free tea and coffee and free newspapers and magazines in our App. On some routes within Scandinavia, you’ll also get a free local newspaper. Onboard, you’ll also find our magazine Scandinavian TravelerMore about what’s included in our different travel classes


    No fee when you pay by credit card

    When you book your trip at SAS website, there’s no fee when you pay by credit card.


    24–hour money-back guarantee

    Book now. Decide later. You can always cancel your trip within 24 hours of booking at no charge. You can always make changes to your trip for a fee. More about rebooking

    If you book less than 24 hours before departure, you can always cancel your trip up to 12 hours before departure and get a full refund. More about refunds


    Fast Track – the faster route through security

    With Fast Track, if you’re flying in SAS Plus or SAS Business or if you’re a EuroBonus Gold or Diamond member, you can take the fast route through security. Then you’ll have more time to enjoy some shopping or to relax in our lounges. More about Fast Track

     

    SAS Lounges – get more out of your trip

    SAS Lounges offer that little extra to travelers in SAS Plus as well as EuroBonus Gold and Diamond members. Work, have a bite to eat and something to drink, or just take it easy. We offer free WiFi.

     

    SAS Gold Lounge in Stockholm


    Inflight food and beverages

    We think inflight meals should be one of the highlights of your trip when you travel with us. We change our menu four to five times a year and always choose locally–produced, organic and sustainable alternatives. 

    • When you fly to the US and Asia, inflight food and beverages are complimentary no matter what type of ticket you are traveling on. 

    • On other flights, we offer food and beverages in SAS Plus

    • If you’re traveling in SAS Go Light or SAS Go, we offer free coffee and tea and you can buy food onboard and pay in cash, by credit card or with EuroBonus points.


    More about what’s included in our different travel classes

    Arrive on time

    We know that your time is valuable. That’s why we do everything we can to make sure you arrive on time and with SAS, you enjoy world-class punctuality. We’ve been named one of the world’s most punctual airlines several times. More about punctuality

    Discounts for children – fly cheaper

    We welcome travelers of all ages. At SAS infants under 2 travel free or at a 90% discount when sitting on an adult's lap. Children aged 2–11, who travel with a person over 16, receive a discount of up to 25%. More about child discounts

    SAS Youth tickets – travel cheaper if you’re under 26

    Under 26 years of age? Looking for low-cost, flexible travel within Scandinavia and Europe? Then you should choose SAS Youth tickets. They also offer lots of other benefits that make your travel easier. 

    SAS Dreams

    There’s nothing wrong in wanting something more. Something new. Something special. Something quite incredible. That’s why we’ve made SAS Dreams – a tailor made concept that offers truly unique experiences, for SAS EuroBonus members only. An invitation others can only dream of. Have a look. Check your inbox. We’re sure you’ll find something you like. Be a dreamer. Be a traveler.


    To SAS Dreams

    Prizes and awards

    We know that when you travel with us you have high expectations before, during and after your trip – and for good reason. That’s why we work hard to meet them, every day. And it’s also why we’re especially pleased when we see that our efforts have paid off. Read more below about the awards and prizes we’ve won over the years.

    SAS a winner at the Swedish Digital Awards in the "Year's Best Customer Service in Social Media" category. Read more

    The winners of the Business Travel Awards – Customers' Choice 2016 were announced yesterday. Three thousand Swedish frequent business travelers and decision makers voted SAS the winner in the "Best Domestic Airline" and "Best Domestic Transport" categories. Read more

    SAS has also been named as the airline that provides its customers with the best service in the ServiceScores annual survey. Read more

    During the fall and winter, more than 10,000 Swedes have answered questions in a major opinion survey designed to find Sweden's best company. When the results were presented on Thursday March 17, SAS took top prize as Sweden's best company in 2016 in the Personal Travel category. Read more

    At this year's Grand Travel Awards ceremony, where travel agents vote on awards in twenty or more categories, SAS won each category the company was nominated in: Best Domestic Transport Company, Best European Airline and Best Intercontinental Airline. Moreover, SAS Global Sales Director Annelie Nässén was one of three people nominated in the Manager of the Year category – which she won in the face of tough competition. Read more

    On Tuesday night, SAS was awarded a bronze lion in the “outdoor” category at the Cannes Lions awards for the "SAS Escalator Experiment”. There were a total of about 470 entries in the category. The award is recognition of SAS's achievements within the areas of creativity and innovation. Read more

    At the ServiceScore awards ceremonies 2015, SAS was voted as the airline that provides the best service to its customers. The results are based on travel experiences from over 3,000 Swedes. SAS beat out Malmö Aviation and Norwegian in the same category. Read more

    SAS earned the title of Best European Airline from Grand Travel Award 2015. The award, voted on by Swedish travel agents, is proof that the SAS focus on frequent travelers with high demands meets the expectations of those flyers. Read more

    The winners of the Business Travel Awards – Customers' Choice 2015 were announced tonight. Three thousand Swedish frequent business travelers and decision makers voted SAS the winner in the "Best Domestic Airline" and "Best Mobile Travel App" categories. Read more


    Star Alliance

    Through Star Alliance’s global network, SAS can take you pretty much anywhere in the world. In 1997, SAS became one of the founders of Star Alliance and today there are 28 airlines in the network. This makes your SAS EuroBonus membership even more valuable since you can earn and use points at all 28 member airlines while enjoying the unique traditions and culture of each one. 
     

    This is Star Alliance:

    • Founded in 1997
    • 28 airlines
    • 4,456 aircraft
    • 408,998 employees
    • Operating in 192 countries
    • 620 million travelers each year
    • 1,316 airports trafficked



    Map of Star Alliance members

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